International Institute of Jewelry Forensics Pvt. Ltd. (“IIJF Global,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website https://iijfglobal.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our Website, enroll in our courses, make payments, or otherwise interact with us.
This Policy is published in accordance with the provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, of India.
By accessing or using our Website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information from our students, prospective students, and Website visitors:
a) Personal Information You Provide
- Full name, date of birth, and gender
- Email address, phone number, and postal address
- Government-issued identification details (such as Aadhaar, PAN, or passport number) where required for course enrollment, certificate issuance, or KYC compliance
- Academic qualifications, professional background, and resume/CV (where submitted)
- Photographs submitted for student ID cards, certificates, or admissions
- Login credentials for our learning portal
- Communications you send to us via email, contact forms, or chat
b) Payment Information
When you purchase a course or service, payment is processed through Razorpay, our third-party payment gateway. We do not store your full credit card, debit card, UPI, or net-banking credentials on our servers. Razorpay handles the collection and processing of payment information in accordance with PCI-DSS standards and its own privacy policy.
c) Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, referring URLs, and click data
- Cookies, web beacons, and similar tracking technologies
- Course progress, quiz scores, and learning activity within our portal
d) Information from Third Parties
We may receive information about you from social media platforms (when you interact with our pages), corporate clients (when you are enrolled through a corporate training program), or referral partners.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process course enrollments, issue certificates, and verify identities
- To process payments and prevent fraudulent transactions
- To deliver online, hybrid, and offline training and provide access to learning materials
- To communicate with you regarding classes, schedules, exams, results, and administrative matters
- To provide customer support and respond to your queries
- To send promotional emails about new courses, workshops, events, and offers (you may opt out at any time)
- To improve our Website, courses, and services through analytics
- To verify certificate authenticity through our online verification system
- To support placement assistance and share your profile (with consent) with corporate partners
- To comply with applicable laws, regulations, and lawful requests from authorities
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties such as Razorpay (payment processing), web hosting providers, email service providers, and learning management system vendors, who process data only on our instructions.
- Corporate Partners: With your prior consent, we may share your profile and credentials with prospective employers and corporate partners as part of our placement assistance.
- Legal Requirements: When required by law, court order, or government authority, or to protect our legal rights, prevent fraud, or address safety issues.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy commitments.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Cookies we use include:
- Essential Cookies: Required for the Website and learning portal to function (e.g., login sessions, shopping cart on WooCommerce).
- Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics).
- Marketing Cookies: Used to display relevant advertisements and measure campaign performance.
You may disable cookies through your browser settings; however, certain features of the Website may not function properly without them.
5. Data Security
We implement reasonable technical and organizational security measures, including SSL encryption for data transmission, access controls, secure server hosting, and periodic audits, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Policy, including to comply with legal, accounting, or reporting obligations. Student records, academic results, and certificate data may be retained indefinitely for verification purposes.
7. Your Rights
Subject to applicable Indian law (including the DPDP Act, 2023), you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
- Right to Withdraw Consent: Withdraw your consent to data processing at any time.
- Right to Grievance Redressal: Lodge a complaint with our Grievance Officer (details below).
To exercise these rights, please contact us at info@iijfglobal.com.
8. Children’s Privacy
Our courses and services are intended for individuals aged 18 and above, or for minors enrolled under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 18 without verifiable parental consent.
9. Third-Party Links
Our Website may contain links to external sites, including social media platforms, YouTube, and partner websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.
11. Grievance Officer & Contact Details
If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, please contact our Grievance Officer:
International Institute of Jewelry Forensics Pvt. Ltd.
No. 528, 4th Floor, 1st Cross, Sampige Road,
Malleshwaram, Bengaluru, Karnataka 560003, India
Email: info@iijfglobal.com
Phone: +91 9000 638 438